Jabra Suite For Mac



. Jabra MOTION™ OFFICE User Manual jabra.com/motionoffice. 5.3 CONNECT TO A PC OR MAC 5.4 CONNECT WITH A BLUETOOTH DEVICE 5.5 CONNECT WITH AN NFC DEVICE 5.6 TRANSFER AUDIO BETWEEN NFC DEVICE AND HEADSET 5.7 CONNECT USING THE BLUETOOTH ADAPTER (JABRA LINK 360) 5.8 RECONNECT WITH THE BLUETOOTH ADAPTER.

When I told them my Mac OS drivers are up to date they asked me to install “Jabra Mac Suite”, which seemed to be itself broken, but hey, maybe it will fix the problem somehow? Details. Improved: when speaking at the same time, the person using the speakerphone can more easily be heard by the person on the other end. Improved: Linux support for eLux4. Improved: latency issue when two Jabra Speak 710s are connected. Improved: touch sensitivity for the Answer/end button and Volume down button. Updated: “Recharge battery” voice prompt when there are.

MOTION SENSOR CONTROLS.31 7.1 CALL ASSIST 7.2 POWER NAP 7.3 INTELLIGENT VOLUME CONTROL 8. SOFTWARE.34 8.1 JABRA CONNECT 8.2 JABRA DIRECT 8.3 UPDATE HEADSET FIRMWARE 8.4 CUSTOMIZE HEADSET SETTINGS 9. ADVANCED FEATURES.36 9.1 WIRELESS RANGE 9.2 VOICE COMMANDS. WELCOME Thank you for using the Jabra Motion Office. We hope you enjoy it!

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HEADSET FEATURES ƒ Motion sensor technology ƒ Power Nap for extended battery performance ƒ Intelligent volume control ƒ NFC technology ƒ Volume touch controls ƒ Voice controls ƒ. TOUCHSCREEN BASE FEATURES ƒ 2.4 inch color touchscreen ƒ Desk phone, PC and Mac, and Bluetooth® mobile device connectivity ƒ Touchscreen-guided setup for desk phone, PC and Mac, and mobile device connections ƒ Touchscreen call control for all connected phones ƒ. PRODUCT OVERVIEW Touchscreen base Headset Wall charger Micro-USB cable Telephone cable (long) Soft pouch Eargels Micro-USB cable Jabra Link (short). 2.1 TOUCHSCREEN BASE Headset dock Touchscreen (Cannot be rotated) Telephone port Handset port USB port Power adapter port port Kensington lock Speaker Busylight port. 2.2 HEADSET NFC zone Volume touch-sensitive panel Call button Busylight indicator LED indicators Charging port Voice and Mute microphone button. The Bluetooth adapter (Jabra Link 360) is a plug-and-play Bluetooth adapter that connects the headset to your PC, without using the base.

The Bluetooth adapter and the Jabra Motion Office base should NOT be plugged in to a PC at the same time. 2.4 OPTIONAL ACCESSORIES All accessories are available at jabra.com. Jabra Motion USB car charger GN1000 headset handset lifter Jabra Link 360 Eargels Soft pouch (3 sizes) Telephone cable Micro-USB cable Base power supply EHS cable Travel & Charge USB power supply.

HOW TO WEAR 3.1 HEIGHT ADJUSTMENT Get the perfect fit for your ear by adjusting the height of the speaker up or down. 3.2 LEFT OR RIGHT WEARING-STYLE The headset can be worn on the left or right ear. To switch ear: 1. Pull the speaker all the way down. Rotate the speaker 180°. Twist the eargel around to fit.

3.3 EARGEL POSITIONING For optimal audio quality rotate the eargel for best fit (only applicable to oval-shaped eargels). HOW TO CHARGE 4.1 CHARGE USING THE BASE When the headset is docked in the base, and the base is connected to power, the headset will be charged. The battery indicator on the touchscreen indicates that the headset is charging.

4.2 CHARGE USING THE USB CABLE Plug the headset into any available USB port on your PC using the supplied USB cable. 4.3 BATTERY STATUS ON THE HEADSET IN USE WHEN CHARGING 50% - 100% 100% 10% - 50% 50% - 100% 0% - 10% 0% - 50% NOTE: It takes up to 2 hours to fully charge the headset.

HOW TO CONNECT 5.1 CONNECT USING THE SETUP WIZARD (RECOMMENDED) 1. Plug the Jabra Motion Office base into a power supply. The setup wizard automatically starts the first time the base is turned on. NOTE: The setup wizard can be accessed at any time.

This type of desk phone has a dedicated headset port (usually at the back of the phone). Plug the supplied telephone cable into the port marked on the Jabra Motion Office base. Connect the telephone cable to the headset port on the desk phone. DESK PHONE WITHOUT A HEADSET PORT This type desk phone does not have a dedicated headset port. On the desk phone, unplug the handset cable from the phone body 2. Connect the handset cable to the port marked on the base 3.

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Plug the supplied USB cable into the port marked on the Jabra Motion base and then into your PC or Mac. Download and install Jabra Direct from www.jabra.com/direct, or install Jabra Suite for Mac from www.jabra.com/support/jabra-mac-suite. 5.4 CONNECT WITH A BLUETOOTH DEVICE CONNECT USING THE HEADSET 1. While pressing the Call button, open the flip boom-arm.

Release the Call button when the Bluetooth light flashes blue. Wear on the ear and follow the voice-guided connection instructions. CONNECT USING THE TOUCHSCREEN 1. 5.5 CONNECT WITH AN NFC DEVICE 1. Ensure that NFC is enabled on your mobile device.

Open the flip boom-arm on the headset. Locate and gently tap the NFC zone on the headset against the NFC zone on your mobile device.

5.6 TRANSFER AUDIO BETWEEN NFC DEVICE AND HEADSET To transfer a call to/from the headset to your connected NFC device, gently tap the NFC zones of the headset and device. NOTE: NFC devices have NFC implemented in different ways. Depending on the NFC device, this feature might not be available. PC, without need for the base. The Bluetooth adapter and the headset are already pre-paired.

Plug the Bluetooth adapter ( Jabra Link 360) into any available USB port on your PC. Open the flip boom-arm on the headset to connect the headset to the Bluetooth adapter.

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5.8 RECONNECT WITH THE BLUETOOTH ADAPTER 1. Remove the Bluetooth adapter ( Jabra Link 360) from the PC.

While pressing the Call button, open the flip boom-arm on the headset. Release the Call button when the Bluetooth indicator flashes blue. HOW TO USE 6.1 USING THE TOUCHSCREEN The Jabra Motion Office touchscreen enables you to connect and configure the Jabra Motion Office, manage call handling, and manage the base, headset and phone settings. Tap the screen with your finger to activate icons, scroll up/down a menu, select a target phone and make, answer or end calls. IDLE Settings menu Connected devices (primary device at front) Initiate call INCOMING CALL Answer call Reject call ON A CALL Call options menu Mute call End call.

Tap a connected device to switch primary device Tap to start a call on the selected primary device Tap to end the current call Tap to mute the current call. Tap again to unmute Indicates current battery level Indicates the headset is docked Indicates an open audio connection between the base and the headset. 6.2 USING THE HEADSET Volume touch-sensitive panel Call button Busylight indicator LED indicators Voice and Mute microphone button. On/off Open or close the flip boom-arm When not on a call, press and hold Open phone Call line (2 secs) the button on the headset.

(make a call) Desk phone or Softphone (PC) only. Call Open the flip boom-arm, or tap the Answer call button if the boom-arm is open Call. 6.3 MULTIPLE CALL HANDLING The headset or base can accept and handle multiple calls simultaneously. HEADSET End current call and answer Call Tap the button incoming call Press and hold Switch between held call and Call active call (2 secs) the button Press and hold Put current call on hold. (slow flash) An external Jabra Busylight can also be connected to the base via the busylight port. NOTE: The Busylight indicator in the headset is default enabled, and can be disabled using Jabra Direct or the Jabra Connect app.

If the flip boom-arm is open, simply pick up the headset from the desk to your ear to automatically answer an incoming call. NOTE: Call Assist is default enabled, and can be disabled using Jabra Direct or the Jabra Connect app.

100% to preserve battery. To turn the headset back on, close the flip boom-arm and then open it. Power Nap is default enabled, and can be disabled using Jabra Direct or the Jabra Connect app.

Automatically increasing the speaker volume on an active call when walking or entering a noisy environment). NOTE: Intelligent Volume Control is default enabled, and can be disabled in Jabra Direct or the Jabra Connect app. SOFTWARE 8.1 JABRA CONNECT Jabra Connect is a smartphone app designed to be used when when connected to the headset via the Bluetooth adapter (without the base). The app enables call control and configuration of Jabra Motion Office headset. 8.4 CUSTOMIZE HEADSET SETTINGS Jabra Motion Office settings can be customized using Jabra Direct, Jabra Connect mobile app or the Touchscreen settings menu. JABRA CONNECT, JABRA DIRECT & TOUCHSCREEN SETTINGS ƒ Busylight indicator ƒ Power Nap mode ƒ Intelligent Volume Control ƒ. ADVANCED FEATURES 9.1 WIRELESS RANGE The wireless range of the headset, the base or Bluetooth adapter (Jabra Link 360) can be changed using the touchscreen, or using Jabra Direct on your PC.

By default, the wireless range is set to Normal. WIRELESS RANGE INFORMATION The Jabra Motion Office and the Jabra Link 360 support a maximum wireless range of up to 100m (300ft). Maximum range between the headset and a mobile device e.g. A smartphone or tablet is up (33ft). Release the the Voice and Mute microphone button when the flip boom-arm is open. NOTE: Voice commands can be disabled in Jabra Direct, the Jabra Connect app, or by using the headset. CHANGE VOICE LANGUAGE The default language for voice commands and voice.

9.3 HOT DESKING Connect any Jabra Motion headset to any Jabra Motion Office Base. Headset must have the latest firmware version installed. When a new Jabra Motion headset is docked into any Jabra Motion Office base, the touchscreen will prompt you that a new headset had been detected. Install Jabra Direct 2. Open Jabra Direct and set the desired mode by ticking off the box ‘SafeTone protection’ in the section ‘Audio protection’.

Alternatively Safetone can be enabled using the touchscreen. 10.3 HOW TO CARE FOR YOUR HEADSET ƒ Always store the headset with the power off and safely protected ƒ Avoid storage at extreme temperatures (above 35°C/95°F or below -20°C/-4°F). This can shorten battery life and may affect headset operation ƒ.

Weight: 17.5g Dimensions: L 53.5mm x W 16mm x H 24mm 2 Omni-directional microphones with Microphones: Jabra Noise Blackout technology Speaker: Micro dynamic, 14.8mm Operating range: Up to 100m (300 feet), Class 1 Bluetooth version: Up to 8 stored devices, 2 connected. RJ-9 for handset, RJ-9 for phone body (or headset port), RJ-45 for AUX (for Desk phone connections: electronic hookswitch or GN1000 handset lifter) GN1000, Jabra IQ EHS, Cisco, DHSG and MSH.

Each requires additional cabling and/or equipment available separately; Remote call control standards: more may become available in future and added via firmware upgrade. BLUETOOTH ADAPTER DESCRIPTION (JABRA LINK 360) Bluetooth version: Bluetooth range: Up to 100m (300 feet), Class 1 Bluetooth profiles: A2DP (v1.2), Hands free profile (v1.6) Simultaneous Bluetooth connections: Bluetooth audio bandwidth HD voice (wideband), A2DP Visual indicators: Multicolor LED. www.jabra.com/motionoffice.

Jabra PC Suite has been the gold standard of device management software for the manufacturer. In April, Jabra made the best even better and upgraded to the new. This FREE software enables you to personalize your Jabra device; firmware-update your device for the best possible performance; and to have Remote Call Control over your softphone(s). Jabra Direct supports all Jabra USB devices and offers softphone compatibility for most platforms including Avaya, Cisco, ShoreTel and Skype.

Jabra Direct features a new user interface with simple design, improved for touchscreen usage (for tablets and smart phones). Status and readiness information are available via the new Direct dashboard, displaying the headset and softphone are ready for your next call.

Jabra Direct will “remember” devices that you no longer have connected to PC. The devices are “grayed out,” yet available, should you once again connect the device. Jabra Suite for Mac Also available is, free software that enables Jabra USB audio devices to have Remote Call Control over the latest generation of softphones for Mac. Jabra Suite for Mac supports the following Mac OS versions: 10.9.x (Mavericks), 10.10.x (Yosemite) and 10.11.x (El Capitan). The software allows the user to hear ring tones; answer and end calls; mute the microphone; place and resume call on hold; redial directly from the Jabra audio device; and manage Bluetooth connections. Jabra Suite for Mac also checks for available Jabra device firmware updates and then offers to easily upgrade the attached devices for optimal performance.

Jabra Suite for Mac can interface with a range of softphone standards via the embedded drivers. The program runs in the background and monitors your USB ports for the connected Jabra device(s) and installed softphone(s) – and enables the Jabra device(s) to have remote call control over the softphone(s). If new software to improve your Jabra device (called “firmware”) is available, Jabra Suite for Mac’s Firmware Updater will offer you to easily update your connected Jabra device. Jabra discontinued support for PC Suite this month, and recommends updating your Jabra software to the new Jabra Direct immediately. Please reach out to us with any questions you have about this update, and let us know if you need any assistance!

Click here for the. Click here for the.Avaya one-X Communicator, version 2.0 or above; CounterPath Bria, version 4.2.0 or above; IBM Sametime, version 8.5.2; 9.0 or above and Embedded IBM Sametime installed in Lotus Notes 9.0; Skype, version 5.8.0.945 or above TAGS:, Leave a Comment. required Name:. Email:. Comment:. Type Text:. 0 comments Be the first to comment! © 2019 Avcomm Solutions, Inc.

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Jabra SDK (Gen2) for Mac OS

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This Software Development Kit (SDK) provides a Telephony Application Programming Interface (API) towards Jabra USB HID headsets and speakerphones for easy call control integration with softphones and other telephony applications

Jabra

Jabra SDK provides application interfaces to:

  • List and connect Jabra devices
  • Read and change settings in Jabra devices
  • Perform Remote Call Control (RCC)
  • Configure and subscribe to button events
  • Dongle support (Link360, Link370, and Link380)
  • Device events logging
  • Device firmware update
  • Log file size and backup
  • Child and Dongle separation

SYSTEM REQUIREMENTS

  • Mac version 10.12, 10.13 and 10.14, Xcode
  • Curl libaray (libcurl.X.dylib) to make HTTP request to get serial number of the attached device from service
    Curl will be installed by default in the mac system. This can be viewed in the path /usr/lib
    If curl library is not present, use Homebrew to install the same
  • Uninstall Jabra Suite for Mac application from preference pane before starting test application

INSTALLATION

Unzip the SDK archive to a folder on your file system.

VERSION 1.8.7.12

Major Changes

1) GN USB HID usage pages always used in communication with devices

*Potential breaking change*

In previous versions of the SDK, the Jabra core library would use the HID usage pages (Standard USB or GN) configured through using the Jabra_SetHidWorkingState function to exchange commands and data with a Jabra device.

From this version, the Jabra core library now always uses the GN HID usage pages to communicate with the device. In fact, this was one of the original design goals of introducing the GN specific usage pages, allowing better support for multiple concurrently running softphone applications on the client computer.

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This means that it is no longer possible to communicate with a device through the Jabra SDK libraries using the standard HID USB usage pages. For most application developers, this will make very little difference. Only if you rely on operating through the SDK libraries in standard USB HID protocol for whatever reason will this be a breaking change. However, this also means you can stop using Jabra_SetHidWorkingState to switch to GN HID when you need to communicate with the device, as this is no longer needed.

2) Expanded support for device telemetry:

Reading telemetry data (aka “the logging interface”) can now be enabled for Jabra Engage 50, 65 and 75, as well as Jabra Evolve2 40, 65 and 85.

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Note that the scope of telemetry data varies slightly depending on the capabilities of the device. For example, only Jabra Engage 50 supports boom arm position data and defective microphone detection.

3) Support for DECT telemetry from Jabra Engage 65 and 75

A new callback function for DECT reporting has been introduced to allow receiving DECT density and DECT error counters telemetry data from Jabra Engage 65 and 75 devices.

Minor changes

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- Various minor incremental bug fixes and enhancements

Resources

Jabra Suite For Mac.dmg

TitleVersionLast UpdatedLinkLink
Jabra SDK for macOS1.8.7.12Aug 2020Download SDKDocumentation